You cannot return media using the self-checkout devices. Returns must be made at the circulation desk or placed on the smart return shelf, to have them automatically returned.
The shelf registers the items placed on it using their RFID-tags, reads the media numbers and transmits them to the library system in order to process the return. The returns are displayed on the shelf’s screen. It may take a moment for all returns to be listed.
Tips and further information:
- It is possible to return multiple items at once.
- Please ensure that all the items are complete (including any inserts, such as CDs or DVDs) before returning them.
- There is no receipt when returning items through the return shelf. If you require a receipt, please return the items at the circulation desk and ask for a receipt. It is not possible to issue a return receipt retrospectively.
- You can loan items that have been returned through the return shelf immediately, if they are not reserved for somebody else, or an interlibrary loan item.
- Items without RFID-tags cannot be returned through the return shelf. Please return these at the circulation desk.
- Please return damaged items at the circulation desk.
- The return shelf is not a cloakroom. Therefore, jackets and bags must not be left there – also because any media inside the bags will otherwise be immediately recorded as returned by the device as well.