The media you order is now placed on a freely accessible pick-up shelf. The items on the shelf are sorted alphabetically by collection code. The collection code consists of the first 3 letters of your surname and the last 4 digits of your library user number (e.g., TES1234). If your surname starts with „SCH“ or umlauts, the collection code is formed from the first 4 letters of your surname (e.g., SCHW3456, GOET5678).
Media for reading room use only can be collected at the circulation desk. If you cannot find your collection code or your orders, please contact us at the circulation desk.
The media ordered can be borrowed using the self-checkout devices. For check-out by proxy, please contact the circulation desk.
To borrow media, we offer you two self-checkout devices.
Click the button “Check-out” and hold up your library card towards the area marked with the RFID symbol for login. Place the items you want to borrow on the backlit glass panel one by one and wait for the title of the items to be highlighted in green in the title list. A receipt for the loan will be sent to the e-mail address that is connected to your library account, as soon as you exit the process by clicking “Finished”.
Returning media
You cannot return media using the self-checkout device.
You can find a return box outside of the library. Please note that the returning of media via the return box will only be processed on the next business day (Monday through Friday, except for public holidays). When time sensitive returns are involved, for example in order to avoid being charged reminder fees in case of late returns, please contact the library staff instead.